With the explosion of survey software packages available, businesses and organisations are increasingly able to manage all stages of the survey process themselves, from writing and distributing surveys to interpreting the results.
There are many benefits, not least the potential cost savings and the flexibility to manage a range of different surveys, but also those administering surveys become familiar with measuring performance and gaining new insights to support effective decision making.
Questionnaire Factory can support you with the management of your in-house surveys. We can ensure you maximise response rates through effective communications and survey planning and collect the key information you need to grow your business or organisation. We can even advice on a suitable survey tool to meet your business needs.
While many surveys can be successfully managed in-house, we would advise that certain surveys are best managed independently to ensure a confidential and impartial environment where participants can answer openly and honestly. For example, employees commenting on their work environment, customers rating a business or organization or market studies where knowledge of the survey owners brand could influence the results.